services
Services available to you to make your stay more comfortable.
Refreshments
We offer light refreshment at various places in the hotel, (the open lounge, lobby, etc.) at various times of the day. Please help yourself after check-in or as a late-night treat after a bath.
Laundromat
Laundry facilities are available, a convenience for our guests staying consecutive nights.
Free Wi-Fi
Free WiFi is available for guests throughout the hotel.
Massage Chair
Massage chairs are also available for relaxation in the hot spring building. Please feel free to enjoy them.
Massage Session
We can arrange for a partnered massage therapist to visit. If you are interested, please contact the front desk staff.
* Availability subject to the therapist's schedule. Thank you for your understanding.
Shuttle Service
We offer pickup and drop-off services to Hakuba Station and Happo Bus Terminal. Advanced reservations are required. Please contact our front desk staff for assistance.
Ski Rental Ski Rental
A rental shop for ski equipment is available in the hotel. Feel free to visit to be fitted after your arrival.
Products
- ■ Ski Set (skis / boots / poles)
- ■ Snowboard Set (snowboard / boots)
- ■Other: Clothing / Helmet
* Children's items are also available.
* Accessories (knit cap / gloves / goggles) are for sale only.
Service Information Information
| Front desk support | 24 hours; phone extension 9 |
|---|---|
| Bathing Hours | ■ Kominka no Yu (our large public hot spring): 6:00 a.m. – 11:00 a.m. / 1:00 p.m. (13:00) – 2:00 a.m. (last admittance: 1:30 a.m.) ■ Private Hot Springs: one use free of charge per each overnight stay. Reservations available only on the day of use, and are first-reserved, first-served. |
| Lendable Items | Humidifiers, air purifiers, desk lamps, mobile phone chargers, irons, wheelchairs (numbers are limited) |
| Additional Notes | * Room service is not available. |
